I have been with Schmale Insurance for the past 9 years. 6 years prior to, I acquired all of my insurance needs from a large well known insurance provider. Over these 15 years I’ve learned one thing: the only thing a customer cares about, and the only thing at all, is that his needs are being fulfilled to the fullest. The customer wants it cheap, he wants it done right the first time, and he wants the entire package. The customer doesn’t want errors in the billing system, errors in premium calculations, errors that get addressed and credited at a later date, or up charges for additional coverage. With Schmale, you are not just another number. You are their customer, their number one priority. They are the epitome of customer service, they strive to lower your premiums, and they ease the hassle where most providers leave you stranded. Schmale does it cheap, they do it right, and they give you the entire package. They fulfill your needs to the fullest.
My current agent at Schmale has paramount intelligence in the industry, the utmost professional demeanor, and possesses excellent interpersonal skills. He excels within this highly competitive environment where leadership, knowledge, and customer service skills are the keys to success. Aside from insurance, I’ve had the honor of conversing with my agent outside of the client-provider realms. I’ve come to learn, not only is he a tenured professional in the industry, but his prior experience involves a successful career in venture capitalism, business development, and client relations. All of which explain his professional attributes and further instills my faith as his client. He is a trusted and valued professional resource for me.
Thanks again Stephen! You will always have my business.
-Joe
Schmale Insurance Agency Inc is a US Insurance Agency based in Belleville, Illinois. Schmale Insurance Agency Inc is located at 305 Carlyle Ave Ste A, Belleville, IL 62221, USA.
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